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Pint Pickup

Every Wednesday, we unveil a new selection of limited-edition flavors on Hotplate. Order your favorites and enjoy a delightful pick-up experience from Thursday to Saturday!

New Orleans

5640 Jefferson Hwy,
Harahan, LA70123

Soft Serve (Coming Soon)

We’re your local soft serve spell in the neighborhood made fresh with care right here in New Orleans for neighbors and visitors alike.

FAQs

Got questions about our ice cream? We’ve got answers to help you out!

How do I order pints?

All pint pre-orders go through Hotplate during our weekly flavor drops that typically occur Wednesday nights at 7 p.m.

What is the pint pickup policy?

All pints must be picked up at one of the drop’s specific pickup windows. Any pints not picked up during the allotted time slots for that week are forfeit without refund.

Can someone else pickup my pint order for me?

Yes, anyone can grab your pints. They would just need to give us your name and order number and they would be good to go.

Can I come to any of the three pickup times for that pint drop week?

YES! No matter what time slot you selected at checkout, you can come to any of that week’s designated pickup times.

Where can I find that week’s pint pickup times?

The times are always listed on the Hotplate drop page and on our weekly Instagram post that shows the flavors for the week. In addition, your pickup reminder texts from Hotplate show the times as well.

How do I contact you?

For any inquiries, please use the contact form on our website. We will respond as quickly as possible. Your satisfaction is our priority!